Names in New York

One funny thing both John and I have noticed here is that people often refer to each other as he/she, his/her instead of using their names. For example, when I arrived here the office administrator said to the gate keeper "I'll be back in a moment I'll just take her down to her classroom." In Australia we might say this, but it would be after using their name first. Here they seem to skip the name part. The weird thing is that John and I fall into the trap of it too now! Sometimes it's great when you don't know the person's name. It just doesn't feel right though. More stories later...